Join MaKami College as a Tech Support Specialist and lead IT support efforts in a vibrant educational setting. Deliver exemplary customer service while troubleshooting technology issues.

In this role, you will support students and staff with a variety of technology needs at MaKami College, a respected post-secondary institution in Alberta. Your expertise will guide users through hardware and software challenges while enhancing classroom and learning technology experiences.

This position is well-suited for those who thrive in rapid-paced settings and enjoy direct interaction with users.

Key Responsibilities:
Troubleshoot technology issues in classrooms and events
Manage tasks related to hardware and software support
Maintain classroom technology including cameras and displays




Respond to user support requests in a timely manner
Track and manage technical documentation and support tickets

Requirements:
Proven experience in technical support environments
Excellent problem-solving abilities and communication
Knowledge of Windows operating systems and educational software
Proficiency in providing customer-focused technology support
Capacity to handle urgent user queries effectively

Support the transformative mission of MaKami College by ensuring seamless technology operations in all academic settings.
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📌 Tech Support Specialist Educational Focus Calgary
🏢 MaKami College
📍 Calgary