Overview
We are seeking a skilled and organized Dental Receptionist to join our dental practice. The ideal candidate will be responsible for managing front desk operations, providing exceptional patient service, and supporting the administrative functions of the office. This role is essential in ensuring smooth daily operations and maintaining a welcoming environment for patients. Candidates with dental office experience and proficiency in electronic records are highly preferred. Strong communication skills and familiarity with office management software such as Cleardent is a plus.

Responsibilities
Greet patients warmly and efficiently manage check-in/check-out procedures
Schedule, confirm, and reschedule patient appointments using Dentrix or similar practice management software
Answer multi-line phone systems promptly and professionally
Verify patient insurance information and process payments accurately
Maintain accurate electronic medical records and update patient information as needed
Manage correspondence, including emails and mail, related to patient care and administrative tasks
Assist with administrative duties such as filing, faxing, and data entry




Support the team with general office organization to ensure a smooth workflow
Handle patient inquiries professionally, providing excellent customer service at all times

Experience
Previous experience as a dental receptionist (minimum of 1 year)
Knowledge of dental terminology relevant to dental practice is advantageous
Experience working with electronic medical records systems is beneficial
Strong office experience including managing multi-line phone systems, front desk operations, and administrative support roles
Excellent communication skills, both verbal and written, with a professional demeanor

This position offers an opportunity to be an integral part of a dedicated healthcare team in a well-established dental practice. We value professionalism, attention to detail, and a commitment to providing outstanding patient care.

Job Types: Full time, Part time, Permanent

Pay: $20.00-$30.00 per hour

Benefits:
Company events
Dental care
Flexible schedule
In office parking

Application question(s):
What dental software are you familiar with?

Experience:
Dental receptionist: 1 year (required)

Work Location: In person

📌 Dental Receptionist Burnaby
🏢 True Smile Dental Clinic
📍 Burnaby