Become a Technical Systems Analyst with F12, providing essential IT support to clients and improving operational efficiency. This role helps hone technical troubleshooting skills in areas like networking and application support. In this position, you're pivotal to client satisfaction, resolving technical challenges both in-person and remotely.

Your collaboration with experienced Team Leads will enhance your understanding of critical IT functions, making the role an exciting entry point into the industry. Key Responsibilities:
Troubleshoot and support end-user IT issues
Learn the unique needs of each client account
Provide empathetic assistance during client interactions
Keep accurate documentation for all support cases
Assist in preparing and deploying IT equipment Requirements:
Minimum 1-year experience in IT support services
Foundational knowledge in Networking and Virtualization
Solid analytical and communication skills
Familiarity with Microsoft or CompTIA A+/Network+ is a plus
Willingness to work after hours when necessary Bring your passion for technical support and solutions to F12, fostering robust client relationships and operational excellence.

📌 Technical Systems Analyst Edmonton
🏢 F12.net
📍 Edmonton