Become a pivotal force in client care with ParaMed as a Customer Service Coordinator in Kitchener, Ontario. This dynamic role requires superior customer service skills to connect clients with their care needs quickly and effectively. In this position, you will work closely with the Operations Manager to serve as the main contact for clients.

It’s essential to demonstrate compassion, professionalism, and the ability to manage stressful situations. You have the flexibility to choose between part time overnight or full time day shifts, helping create a supportive workplace for clients. Key Responsibilities:
Answer and manage incoming client inquiries
Triaging calls to appropriate departments
Providing tailored assistance to client needs
Demonstrating compassion in every interaction
Ensuring customer satisfaction through effective service Requirements:
Minimum one year of administrative experience
Proficient with Microsoft Office
Strong oral and written communication skills
Post-secondary education beneficial
Commitment to public service and client care Engage with clients and help elevate their care experience at ParaMed!

📌 Customer Service Coordinator In Kitchener
🏢 ParaMed
📍 Kitchener