Lead customer experience initiatives as a Customer Experience Manager with BrokerLink in Cold Lake and Bonnyville, Alberta. Focus on team motivation and operational excellence in personal insurance. The ideal candidate for this full time role will possess robust sales and leadership background. At BrokerLink, you will impact staff performance and enhance customer satisfaction.

Your role involves achieving operational goals while participating in community engagements and adherence to quality standards. Key Responsibilities:
Direct Personal Insurance operations to achieve targets
Establish and monitor strategic goals for service quality
Coach team members and facilitate continuous learning
Collaborate with other managers for service improvements
Engage in marketing and sales initiatives in the community Requirements:
AIC Level 2 or equivalent required; designations preferred
Experience in personal lines sales and leadership
Ability to drive change and manage tasks effectively
Exceptional communication and customer service skills
Robust analytical and organizational capabilities Make a meaningful impact on customer lives and team growth at BrokerLink.

📌 Brokerlink Customer Experience Manager Red Deer
🏢 BrokerLink
📍 Red Deer