Join a cooperative team as a Collections Specialist located in Downtown Toronto. This role is vital for ensuring timely collection and maintaining strong client relations. In this in-office position, you will effectively manage the collections process and deliver ‘Super Duper Service’ to clients.

Your responsibilities will include negotiating payment terms, processing transactions, and addressing billing concerns. With a focus on communication and professional problem-solving, you'll thrive in this structured environment while meeting individual KPIs. Key Responsibilities:
Manage all aspects of the collections process
Maintain transparent communication with clients on payments
Negotiate payment plans and terms
Prepare and manage PAD reports in Excel
Investigate billing discrepancies and resolve issues Requirements:
At least 3 years of collections experience
Proven customer service and issue resolution skills
Solid analytical and communication skills
Ability to handle sensitive matters with care
Experience in handling complex client interactions Leverage your skills in a performance-driven role that values client satisfaction in the heart of Downtown Toronto.

📌 Collections Specialist With Customer Focus Toronto (Canada)
🏢 Portfolio Credit Control
📍 Canada