What’s in it for you as an employee of QFG? Health & wellbeing resources and programs Paid vacation, personal, and sick days for work-life balance Competitive compensation and benefits packages Work-life balance in a hybrid environment with at least 3 days in office Growth opportunities and development opportunities Opportunities to contribute to community causes Work with diverse team members in an inclusive and collaborative environment This job posting is for an existing vacancy. We’re looking for our next Head of Product, Questrade Experience Platform. Could It Be You? As the Head of Product, you will be responsible for defining and driving the product vision, strategy, and roadmap for Questrade’s Unified Customer Experience. You will lead a team of Group Product Managers and collaborate closely with engineering, design, marketing, and operations to deliver exceptional customer experiences. This role will play a crucial role in shaping the future of digital banking and investments and driving the growth of our organization. As the Head of Product, you will be the company’s senior leader and the go-to expert for the management team on the present and future of Questrade branded Products. You will be responsible for staying abreast of the evolving regulatory environment and global best practices for developing and delivering world-class products, services, and experiences. You will help drive a culture of high performance and new ways of working for both these areas. You will leverage customer insights to iterate on the digital product development and define the business hypotheses and KPIs to measure product success and ensure delivery of customer value for each iteration of a product release. This role is accountable for the success of the strategy execution,



product roadmap, and feature definition at all phases of its lifecycle, delivery against committed timelines and within budget parameters. Included in this role’s scope is also accountability for the Enterprise Money Movement. Specifically providing the expertise and thought leadership for strategy and roadmap development for efficient movement of money across Journey’s. This includes, implementing internal money movement capabilities to facilitate transactions across QFG products, as well as establishing partnerships with vendors, such as Interac, to support the needs of the enterprise. As business evolves and scales, the role, and it’s underlying accountabilities may change. Need more details? Keep reading… In this role, responsibilities include but are not limited to: Strategic Planning and Leadership: Identify and understand customer requirements, encouraging innovation within Product Leads to develop products and business solutions that anticipate and deliver on customer needs Serve as a liaison between the customer, upper management, executives, and other stakeholders, and help inform future business strategies and objectives Create and propel in the whole team, an agile discovery and delivery culture totally based on the modern digital products management practices like experimentation, prototypes, etc. in a real data-driven culture P&L Management: Partner on P&L management on run and change activities, ensuring financial investments and return targets are met. Engage with colleagues and customers to assess the current state of the Enterprise Money Movement; analysing findings, implications, and opportunities, and reporting insights to the executive team. Proactively collaborate with regulatory experts to ensure

📌 Head Of Product, Questrade Experience Platform (Toronto)
🏢 Questrade Financial Group
📍 Toronto