Job Overview

We are hiring for a full-time position for medical office assistant to join our healthcare team. We offer adaptable working hours between 35 to 45 hours per week on average. Our office is open Monday through Saturday. We currently employee 3 long-term medical office assistants. We are looking to add 1 individual to the team as we have 2 current physicians joining our office shortly. Our EMR is MedAccess.

Duties
Greet patients and visitors
Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly
Maintain accurate electronic medical records (EMRs) using MedAccess, ensuring confidentiality and organization
Verify patient insurance information and assist with billing or payment processing as needed
Prepare exam rooms, update patient charts, and assist with administrative tasks related to patient intake and check-out
Coordinate appointment scheduling, cancellations, and follow-up reminders efficiently




Support the medical team by handling administrative duties such as filing, faxing, and data entry

Requirements
Previous experience with MedAccess is preferred but not mandatory
Strong knowledge of medical terminology to accurately document patient information
Past experiences preferable but not a requirement
Excellent organizational skills with attention to detail in managing schedules and records
Ability to operate multi-line phone systems confidently and professionally
Demonstrated office experience with proficiency in office equipment and software applications
It is preferable if the applicant is multilingual, particularly in Punjabi but not a requirement

Work Location: In person

Pay: $21.00-$22.00 per hour

Expected hours: 35.0 – 45.0 per week

Benefits:
Flexible schedule
In office parking

Work Location: In person

📌 Medical Office Assistant Richmond
🏢 Ackroyd Medical Centre
📍 Richmond