Position Overview

We are seeking a friendly, skilled, and organized Receptionist to join our insurance brokerage team. The Receptionist will be the first point of contact for clients and visitors and will provide exceptional customer service while supporting the brokerage team with day-to-day administrative duties.

The ideal candidate is personable, detail-oriented, comfortable handling confidential information, and able to manage multiple tasks in a busy office workplace.

Key Responsibilities
Greet clients and visitors in a professional and welcoming manner.
Answer, screen, and direct incoming telephone calls.
Respond to general client inquiries and direct clients to the appropriate broker or staff member.
Receive and distribute mail, courier deliveries, and office correspondence.
Process and organize documents, forms, and client information.
Assist brokers with general administrative and clerical duties.
Enter and update client information accurately in brokerage management systems.
Scan, photocopy, file, and organize documents.
Assist with policy documentation, certificates, applications, and other insurance-related paperwork as directed.




Follow up on administrative requests and outstanding documentation.
Maintain an organized and qualified reception and office area.
Handle client information with confidentiality and professionalism.
Assist with office supplies, general filing, and other administrative tasks as required.

Qualifications
Previous reception, customer service, administrative, or office experience preferred.
Insurance brokerage experience is an asset.
Solid verbal and written communication skills.
Professional and friendly telephone manner.
Excellent organizational and time-management skills.
Strong attention to detail and accuracy.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency with Microsoft Office, email, and general computer applications.
Experience with insurance brokerage management software is an asset.
Ability to work independently as well as part of a team.
Commitment to maintaining client confidentiality.

Pay: From $18.00 per hour

Advantages:
In office parking

Work Location: In person

📌 Receptionist Mississauga
🏢 OM Financial
📍 Mississauga