22 Sep
|
Notified
|
Toronto
Become an Associate Client Support Specialist at Notified in Toronto, Canada, where you will engage clients and support their investor relations and public relations needs effectively. Enjoy a role that offers both in-person collaboration and remote flexibility. This position is part of the global client support team dedicated to delivering high-quality service and ensuring client satisfaction by meeting service level agreements and key performance indicators.
With your background in client-facing roles, you will assist clients daily and play a crucial role in resolving both straightforward and complex inquiries. Building robust relationships with clients will be your focus. Key Responsibilities:
Maintain productive relationships with clients daily
Assist clients with business and system requirement definitions
Help resolve basic production support issues
Meet service level agreements and performance indicators
Communicate client's needs to operational teams effectively Requirements:
Bachelor's degree or equivalent experience necessary
Minimum 1 year in client-facing support roles
Excellent communication via phone and chat
Effective in troubleshooting support issues
Solid organization and team-oriented mindset Join Notified and leverage your skills to make an impact in client support in Toronto.
📌 Toronto Associate Client Support Specialist
🏢 Notified
📍 Toronto