Drive customer service excellence as Field Service Supervisor at Toromont Cat in Thunder Bay. This role focuses on leading a skilled team while ensuring efficiency and compliance daily. As a permanent, full time member of Toromont Cat, you will engage with customers and streamline service operations.

Your focus on safety, training, and performance will ensure a satisfied customer base and a motivated team. Collaborate across departments to elevate service levels while managing off-site workforce effectively. Key Responsibilities:
Model health and safety policies in field operations
Provide exceptional service as the primary contact for requests
Evaluate and improve team performance consistently
Review and prepare quotes and invoices for clients
Address service issues promptly to enhance satisfaction Requirements:
Required post-secondary education
Minimum of 5 years in a service leadership capacity
Robust understanding of financial aspects of service orders
Excellent coaching abilities and customer engagement skills
Experience managing field service operations Enhance your leadership and service expertise at Toromont Cat in Thunder Bay.

📌 Supervisor Of Field Services At Toromont Cat Northeastern Ontario
🏢 Toromont CAT
📍 Northeastern Ontario