Join Altasciences as a Supervisor for Call Center Operations in Montreal, Quebec, managing recruitment teams with a focus on clinical trial compliance and customer satisfaction. Ensure high-quality service to all stakeholders. In this key role, you will be responsible for supervising recruitment activities and team management.

With a minimum of three years in a supervisory role, you will coordinate training and support the recruitment process, all while adhering to rigorous clinical guidelines. Key Responsibilities:
Direct recruitment team activities and oversee performance reviews
Manage training for study-specific procedures and compliance
Maintain a high level of customer service in operations
Engage with sponsors and address any recruitment issues
Ensure all documentation complies with study protocols Requirements:
High School diploma or GED; college education preferred
5 years of relevant experience with 3 years supervisory
Bilingual proficiency in English and French
Excellent written and verbal communication skills
Robust organizational skills to manage priorities Lead Altasciences' Call Center Operations to ensure exceptional recruitment processes in Montreal.

📌 Supervisor For Call Center Operations Montreal
🏢 Altasciences
📍 Montreal