Step into a pivotal role as a ServiceNow Manager at Ledcor, overseeing the ServiceNow practice within the Enterprise Service Enablement portfolio. Lead a team, ensuring platform growth and performance. Ledcor is on the hunt for a ServiceNow Manager to enhance its operational effectiveness.

The ideal candidate will expertly manage a distributed team while providing architectural guidance and overseeing service delivery performance. Successfully blending strategic initiatives with operational tasks is crucial for fostering continuous improvement and stakeholder satisfaction. Key Responsibilities:
Foster a high-performance culture among ServiceNow specialists
Track key service metrics and delivery outcomes
Own the ServiceNow roadmap and feature adoption




Support platform modernization and capability enhancements
Ensure best practice alignment in solution designs Requirements:
5+ years managing technical teams impacting service maturity
5 - 10+ years with ServiceNow capabilities including Service Portal
Robust leadership, coaching, and stakeholder engagement skills
ServiceNow certifications and ITIL v4 Foundation preferred
Understanding of enterprise architecture principles Lead the evolution of ServiceNow at Ledcor by driving strategic growth and delivering successful platform solutions.

📌 Servicenow Manager With Ledcor Group Kelowna
🏢 Ledcor Group
📍 Kelowna