Become a critical part of CGIC as a Client-Focused Claims Representative I in Auto. This full time, hybrid position is designed for those who excel in customer service and claims management.
At CGIC’s Claims Response Centre, you will engage with clients directly while managing auto insurance claims. This role emphasizes your ability to negotiate and settle claims while upholding a commitment to client satisfaction. Your contributions will ensure a seamless client journey from initial inquiry through resolution.
Key Responsibilities:
• Negotiate and settle auto service claims professionally
• Review and interpret insurance policy documents
• Communicate effectively for timely client interactions
• Evaluate claims for potential recoveries and losses
• Collaborate with team members for shared knowledge
Requirements:
• Relevant experience in insurance or customer service
• Solid critical thinking and negotiation skills
• Excellent communication capabilities
• Proficiency in using technology for claims management
• Ambition to pursue Chartered Insurance Qualified designation
Step into a role where you can influence client experiences and develop professionally at CGIC.
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