Wepoint is hiring a Service Desk Analyst to focus on Windows 11 deployment while supporting user data migration and IT asset management. Flexibility in work model is included. As a Service Desk Analyst, you will utilize your IT support experience to manage device deployments effectively.

The role demands a minimum of four years delivering IT services and at least three years involved in workstation refresh projects. You will ensure seamless onboarding and compliance with device deployment standards. Key Responsibilities:
Prepare and deploy Windows 11 laptops for users
Execute user data migration and backup activities
Update and maintain asset inventory in ServiceNow
Provide remote and onsite support to users
Validate security compliance for all devices Requirements:
Degree or diploma in Information Technology needed
Four years of proven IT support experience required
Three years engaged in hardware lifecycle activities
Familiarity with Microsoft technology tools essential
Knowledge of compliance and patch management practices Join Wepoint and apply your skills in a supportive setting committed to excellence.

📌 Service Desk Role: Windows 11 Deployment Montreal (Canada)
🏢 CA003 WEPOINT Canada Innovation
📍 Canada