Champion digital excellence at Manulife as the Director of Digital Program Management, focusing on impactful transformation initiatives. Operate in a hybrid setting with strategic delivery emphasis.

As a leader in digital transformation, the Director of Digital Program Management will oversee significant programs that align with Manulife's vision. Drawing on over a decade of experience, you will navigate complex stakeholder ecosystems and ensure effective execution of initiatives like Shared Capabilities. Your role requires both strategic insight and hands-on delivery engagement.

Key Responsibilities:
• Lead digital transformation programs and project management
• Develop program strategies and success measures for key projects
• Manage governance structures and execution frameworks




• Coordinate planning activities and stakeholder communication
• Ensure adherence to organization-wide delivery and audit standards

Requirements:
• Minimum 10 years in digital program management
• Proven experience in customer-facing digital platforms
• Expertise in Agile practices and delivery toolsets
• Excellent communication for executive-level engagements
• Bachelor's degree required; Master’s advantageous

Drive impactful digital initiatives at Manulife, enhancing customer experiences and business effectiveness.
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📌 Strategic Director of Digital Programs (Ontario)
🏢 Manulife Insurance Malaysia
📍 Ontario