Join Fairmont Château Laurier as a Valet Key Controller and provide exceptional customer service in Ottawa. This role focuses on effective valet operations and guest interactions for a seamless experience.

As a Valet Key Controller, you will manage the daily operations of the Valet Parking Office and ensure every guest enjoys a personalized welcome. Your duties will include coordinating vehicle key management, assisting with guest inquiries, and resolving any service-related issues promptly. Uphold safety standards and work collaboratively with other staff to ensure productive operations.

Key Responsibilities:



• Greet guests promptly by name whenever possible • Keep detailed records of all valet keys checked in and out • Quickly resolve any issues related to keys or vehicle mix-ups • Provide clear guidance on valet services and processes • Conduct regular checks on vehicle safety and key location

Requirements: • Hospitality experience preferred • Strong guest service skills and attention to detail • Must be a proactive team player • Ability to manage time efficiently • Bilingual communication skills in English and French preferred

Ensure a consistent and high-quality experience for every guest at Fairmont Château Laurier as a Valet Key Controller. #J-18808-Ljbffr

📌 Guest Service Valet Key Controller (Montreal)
🏢 FAIRMONT
📍 Montreal