Delivery Lead, Contact Center Tech & Ai Solutions Ontario (Canada)

22 Sep

Rogers Communications

Canada

22 Sep

Rogers Communications

Canada

Rogers Communications is seeking a Technical Delivery Manager to lead complex contact centre technology initiatives across IVR, IVA, voice routing, and AI platforms. You will own delivery roadmaps, schedules, and risk management while coordinating with architecture, security, and business teams.
The role requires 8+ years in technology delivery, robust stakeholder management, and expertise in Genesys Cloud and related AI tech. In office in Brampton with competitive compensation and advantages.
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📌 Delivery Lead, Contact Center Tech & Ai Solutions Ontario (Canada)
🏢 Rogers Communications
📍 Canada

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