Shape learning for MaintainX users as a Senior Customer Education Specialist. Your insights will help develop educational content through webinars and in-person training sessions. MaintainX, part of Autodesk, is seeking a Senior Customer Education Specialist dedicated to creating impactful educational materials.

This role will encompass collaboration across teams to design and produce content tailored to user needs. Solid educators with proficiency in content development tools will lead the way in making MaintainX's platform more accessible and user-friendly. Key Responsibilities:
Assess educational content needs with subject matter experts
Continuous audience research for skill development relevance
Implement learning models (ADDIE, SAM) in content creation




Deliver live and on-demand training experiences
Collaborate on the educational roadmap with the Customer Education team Requirements:
Over three years in Customer Education or similar roles
At least one year of experience in instructor-led training
Knowledge of training content tools (PowerPoint, Google Slides)
Experience with webinar delivery systems like CloudShare
Ability to convey technical concepts clearly Transform user education at MaintainX and empower customers to excel in their operations.

📌 Senior Customer Education Specialist Role Toronto (Canada)
🏢 Socket.dev
📍 Canada