Together, we help people, businesses, and society prosper in valuable times and be resilient in bad times. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Flexible wellbeing, including telemedicine, Wellness account and much more Annual bonus the target (subject to personal and company performance):

Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc.

Claims

Consultant you will handle complex multi-line claims through all distribution channels. You will be primarily responsible for the direct handling and monitoring of complex E&O;, D&O;, Crime and Cyber claims. Assessing coverage under the respective policies and communicating coverage positions or issues with underwriters and other internal stakeholders, brokers and insureds

· Retaining the services of internal or external panel legal counsel and other support services (when necessary)

· Lead, supervise, guide and provide technical advice to regional file handlers to ensure consistent and effective claims handling

· Train colleagues on complex claims handling

· Work with Underwriting to identify potential risks and trends, as well as with marketing efforts

· Provide brilliant customer service to brokers, insureds, and colleagues





· Deliver and exceed on all key performance indicators as it relates to loss development, claims leakage control and expense management

· Leverage your expertise in a creative, continuous improvement environment to support a model of best practice operations

· Effectively negotiate claims when appropriate

· 10+ years’ experience with direct handling of large and complex Errors and Omissions (E&O;) and Directors and Officers (D&O;) claims

· Experience in other Specialty lines of business, such as Cyber or Crime is an asset

· University degree or any combination of training and experience deemed relevant for the role.

· Able to adapt to changing needs and understand the need to be flexible and agile

· A strong collaborator and have a passion for mentoring and coaching others

· Appropriate knowledge of all relevant regulatory and legal requirements applicable to the position

· CIP designation is an asset

· Flexible to travel as needed This role is eligible for employee referral bonus. #At Intact, our Value of respect is founded on seeing diversity as a strength. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

📌 Claims Consultant, Specialty (E+O/D+O/Commercial Crime) (Dartmouth)
🏢 Intact Financial
📍 Dartmouth