Together, we help people, businesses, and society prosper in good times and be resilient in bad times. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Flexible wellbeing, including telemedicine, Wellness account and much more Annual bonus the target (subject to personal and company performance):

Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the chance to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. As a Property Claims Consultant in our Specialty Lines team, you will handle Entertainment Property Damage claims from our Entertainment Program. In addition to this, you may handle some traditional and renewable Energy Commercial Property claims and Equipment Breakdown claims, including those from our Global Network.

Investigate and evaluate complex Property, including Entertainment Property Damage, and Equipment Breakdown claims to determine coverage and liability

Communicate with policyholders, brokers, and other parties involved in the claims process to gather information and provide updates on the status of claims

Negotiate and settle claims in accordance with company policies and procedures

Attend mediations and trials as required

Utilize knowledge of insurance contracts and industry standards to determine appropriate coverage and settlement amounts

Maintain accurate and detailed claim files, including documentation of all activities and decisions made

Leverage your expertise in a creative,



continuous improvement environment to support a model of best practice operations

Collaborate with other departments and teams within the company to ensure efficient and effective claims handling

Identify and investigate potential fraudulent claims and take appropriate action

Deliver and exceed on all key performance indicators as it relates to loss development, claims leakage control and expense management

Provide excellent customer service to insureds and brokers, addressing any questions or concerns in a timely and professional manner

Mentor and provide guidance to less experienced claims adjusters on complex or high-value claims

Adhere to all company policies, procedures, and ethical standards

Participate in training and professional development opportunities to enhance job knowledge and skills

Able to adapt to changing needs and understand the need to be flexible and agile A strong collaborator and have a passion for mentoring and coaching others

Experience in Entertainment claims handling (preferred)

Undergraduate Degree or CIP designation (asset)

Flexibility to travel as needed #At Intact, our Value of respect is founded on seeing diversity as a strength. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

📌 Claims Consultant, Specialty Lines - Entertainment Property (Toronto)
🏢 Intact Financial
📍 Toronto