For over 60 years, Dick’s Lumber has been a trusted supplier to builders, developers, and contractors across Western Canada. We offer a comprehensive range of lumber, engineered wood products, building materials, and value‑added services—backed by deep product knowledge and strong industry relationships.

Key Responsibilities
Serve as the primary point of contact for assigned customers, building robust, professional relationships that foster trust and long‑term loyalty.
Represent company with professionalism, ensuring every customer interaction reflects our commitment to respect, courtesy, and exceptional service.
Ensure customers receive requested products and services promptly and accurately.
Conduct regular follow‑ups to confirm satisfaction and identify additional needs or opportunities.
Address customer concerns by investigating issues, interpreting policy, and taking appropriate action to resolve problems. Escalate complex situations to the Business Development Manager when necessary.
Perform additional duties as required.

Qualifications
Post‑secondary education in Business, Sales, Marketing,



or a related field is an asset.
Minimum3 years of sales and customer service experiencein lumber, building materials, or construction.
Strong knowledge of industry products, architectural/structural plans, and market trends.
Ability to read and interpret blueprints.
Proficiency with MS Office and Outlook.
Proven sales and cold‑calling experience.
Excellent communication, presentation, and interpersonal skills.
Robust attention to detail, analytical thinking, and problem‑solving ability.
Highly organized, able to multitask and meet deadlines in a fast‑paced workplace.
Ability to lift up to 50 lbs.
Robust negotiation skills and the ability to work collaboratively.
Working knowledge of OH&S; and WCB regulations.

We offer a comprehensive benefits package that includes health and dental coverage, a company pension plan, and paid time off. Our program is designed to support employee well-being and provide long‑term security.

📌 Sales Account Manager Crossfield (Canada)
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📍 Canada