DWF Group is a global provider of integrated legal and business services. As part of the DWF Group, our Canadian legal team is driven by innovation, collaboration, and a shared commitment to excellence. We foster a professional, supportive, and engaging environment where our people are encouraged to grow and contribute meaningfully.With a strong focus on litigation, we continually look beyond traditional approaches to deliver progressive, creative solutions that add real value for our clients.DWF takes pride in cultivating a collegial workplace that promotes teamwork, professional development, and social connection among staff and lawyers alike. We believe people thrive when they feel supported, empowered, and part of a cooperative culture.Join us at DWF!We currently have an exciting opportunity for aBilling Team Lead.This role includes oversight of national eBilling operations across Canada and can be located in Vancouver or Toronto.If you’re looking to take the next step in your career in a dynamic, professional, and high-performing environment, this role is for you. This opportunity is ideal for an experienced billing professional who can build strong relationships, demonstrate attention to detail, and effectively manage a high-volume workload while leading a team.ResponsibilitiesLead, coach, and support Billing team members, including oversight of national eBilling operationsOversee end-to-end billing processes, including draft preparation, revisions, finalization, and distribution of invoicesEnsure accurate and timely submission of e-bills through client portals (e.G., Bottomline, TyMetrix, CounselLink, CounselGo)Track, analyze,



and reduce invoice rejections by identifying root causes and implementing corrective actionsEnsure compliance with client billing guidelines, firm policies, and performance targets set by leadershipAct as an escalation point for complex billing issues, resolving discrepancies and supporting timely resolutionRespond promptly to client and internal billing inquiries, maintaining a high standard of serviceMaintain billing records, file lists, and track items such as missing budgets and file closuresMonitor and follow up on outstanding invoices in collaboration with CollectionsSupport the team during peak periods and coordinate with Accounting to resolve billing issuesPrepare client reports and support ad hoc requests as requiredIdentify and implement process improvements to enhance billing efficiency, accuracy, and consistencyWhat will help you succeed in this role?5+ years of experience in eBilling within a law firm or professional services environment, including at least 2 years of leadership experienceStrong knowledge of eBilling systems and platforms (e.G., Legal Tracker, Passport, TyMetrix, CounselLink)Experience working with LEDES files and manual submissionsAdvanced knowledge of billing systems such as 3E, eBilling Hub, Elite Enterprise, or similar platformsExcellent communication and interpersonal skills,



with the ability to build strong working relationshipsHigh attention to detail with strong organizational and analytical skillsProven problem-solving and critical thinking capabilitiesAbility to manage multiple priorities and meet tight deadlines in a fast-paced environmentStrong client service orientation with a collaborative, team-focused approachProficiency in Microsoft Office Suite, particularly ExcelWhat we offerThe salary range for this position is $70,000 – $85,000 per annum, dependent on experience.Our firm benefits include Extended Health benefit, Dental coverage, LTD, DI, casual dress code, wellbeing allowance, early finish ahead of statutory holidays and more.Diversity & InclusivityNurturing talent is very important to us. We are committed to equal opportunities in all areas of work and business. We want people to achieve their best, which will positively impact our clients and the communities in which we live and work. At DWF Group, we empower people to be themselves within an inclusive and supportive environment, enabling everyone to reach their full potential.At DWF, we believe in offering a comprehensive rewards package that extends beyond base salary. From flexible benefits to wellbeing programs, we are committed to supporting our people both professionally and personally.Our recruitment process upholds the highest standards of fairness and engagement. It may include interviews, assessments, or presentations. We aim to create a positive experience for all candidates and will provide accommodations where required.About usDWF is a leading global provider of integrated legal and business services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.#J-18808-Ljbffr

📌 Billing Team Lead (Winnipeg)
🏢 DWF Group
📍 Winnipeg