Remote Customer Support Team Lead Coaching & Ops Quebec City

22 Sep

Clipboard Health

Quebec City

22 Sep

Clipboard Health

Quebec City

Clipboard Health LLC is hiring a fully remote Worker Operations Team Lead to coach and develop a 200+ member operations team serving 400,000+ active specialists. You will drive coaching, performance improvements, and high-quality customer support while hands-on resolving issues.

Expertise in QA, metrics, and coaching logs, with experience using Zendesk, Metabase, and Amazon Connect, will be essential to lift the team and customer experience at scale.

📌 Remote Customer Support Team Lead Coaching & Ops Quebec City
🏢 Clipboard Health
📍 Quebec City

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