Job description:

Clinic Manager (Full-Time) Skin Vitality Medical Clinic

We are seeking an enthusiastic Clinic Manager to join our team!

Skin Vitality Medical Clinic is the #1 Provider of Botox®, Juvéderm®, CoolSculpting®, PRP Hair Restoration, Sculptra®, EMSculpt® and Morpheus 8® in Canada with 14 Locations in Ontario. We have grown 1000% in the last 5 years, opening 5 new locations.

If it’s growth within a company you are looking for, look no further.

Job Description
We are seeking an experienced Clinic Manager to join our team, who takes pride in patient care. This position requires excellent communication skills, natural leadership abilities, strong computer skills, and a penchant for creative problem-solving. Qualified candidates must be well organized, patient service-focused, detailed-orientated, and able to multitask efficiently in a fast-paced work environment. Acting under the supervision of the Director of Operations/Assistant Director of Operations, the Clinic Manager is responsible for overseeing the daily operations of Skin Vitality Medical Clinic. The Clinic Manager manages the clinic’s performance and oversees all patient relations. They provide coaching, mentorship and administrative support, oversee the hiring and training of staff members, liaison with patients to maintain optimal operational flow and work collaboratively with all departments to continuously improve clinic standards for both staff and patients.

Job Responsibilities





Promoting a high-end Medical Clinic atmosphere in appearance and delivery while upholding our company values

Managing day to day operations of the clinic and clinic inventory/stock levels

Leading, training and overseeing all staff

Building and actively managing clinic schedules

Processing payments, resolve monetary discrepancies

Acting as a first point of contact for Medical Team (including Doctors, NPs, RNs, RPNs, Medical Associates, Receptionists) and patients

Providing exceptional customer service, promoting a welcoming and inclusive workplace for our patients

Meeting all team deadlines and responsibilities

Promoting a positive company culture that values integrity, inclusion, collaboration, communication and teamwork

Collaborating with other departments to improve clinic standards

Other duties as assigned by Directors of Operations

Skills Required

MINIMUM 2 YEARS OF MANAGEMENT EXPERIENCE

Exceptional customer service skills

Highly motivated and solution-oriented

Keen attention to detail

Professional communication and conflict-resolution skills

Positive and professional demeanor

Completely dependable

Computer savvy and quick learner

Knowledge of our services (asset)

Experience with Salesforce (asset)

Sales experience (asset)

MUST be able to multitask easily without compromising performance or attitude

Experience

Management: 2 years (required)

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📌 Clinic Manager (Ontario)
🏢 Socket.dev
📍 Ontario