Join Richardson Wealth as an Operations Analyst, playing a crucial role in defining and optimizing client journeys. Collaborate closely with stakeholders to ensure seamless digital experiences for clients and advisors. As an Operations Journey Analyst, you'll support journey owners by conducting user research, facilitating collaboration, and documenting key insights that drive value delivery.

You will be instrumental in enhancing operational efficiency and supporting the firm’s digital transformation initiatives. Key Responsibilities:
Partner with journey and product owners on documentation and optimization
Facilitate program increment and planning sessions
Identify business needs and visualize requirements effectively
Support delivery teams with explicit acceptance criteria
Act as a knowledge resource for team collaboration Requirements:
2+ years as a journey or business analyst
Robust understanding of the Wealth Management sector
Excellent skills in stakeholder engagement and communication
Ability to work in a complex, transformation-driven setting
Degree in Business or Marketing preferred Bring your experience and insight to transform client journeys at Richardson Wealth.

📌 Operations Analyst With Richardson Wealth Team Toronto
🏢 Richardson Wealth
📍 Toronto