Embark on a rewarding journey with CPP Clinics as an IT Support Technician III in Montréal, optimizing IT solutions across our US clinics. This role emphasizes Microsoft 365 and security tooling expertise. As a senior escalation point, you will play a crucial role in IT support, tackling complex tickets from front-line technicians.

Your focus will be on maintaining high service levels and ensuring effective operations within our clinics. You will work with a variety of technologies, helping to standardize IT practices across locations. Key Responsibilities:
Work on escalation queues, resolving complex tickets
Administer Microsoft 365 services and permissions
Support endpoint security using AV and EDR tools
Diagnose telephony and networking issues efficiently
Assist in the onboarding of recent clinics to IT standards Requirements:
5+ years in IT support with a proven track record
Expertise in Microsoft 365 and endpoint management
Robust understanding of networking protocols
Experience with cloud telephony administration
Ability to communicate with non-technical staff Advance your IT expertise and contribute to exceptional patient care at CPP Clinics.

📌 Montréal It Support Technician Iii Role Montreal
🏢 Cosmetic Physician Partners
📍 Montreal