Overview

We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, managing various administrative tasks while maintaining a welcoming environment.

Duties

- Greet and assist patients as they arrive at the clinic, providing a warm and professional welcome.
- Manage phone systems, answering calls promptly and directing inquiries to the appropriate personnel.
- Schedule appointments and maintain the booking system.
- Handle patient check-ins and check-outs efficiently, ensuring accurate data entry into our computerized systems.
- Maintain patient records with confidentiality and accuracy, utilizing Google Suite and ERP for documentation and communication.
- Assist with administrative tasks such as filing, data entry, and managing correspondence.
- Support the team with any additional duties as needed to enhance clinic operations.

Requirements





- Previous experience in a front desk or receptionist role is preferred, ideally within a physiotherapy setting.
- Robust customer service skills with a friendly demeanor and professional appearance.
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
- Proficiency in using phone systems and computerized scheduling software.
- Ability to communicate clearly and effectively, both verbally and in writing.
- Attention to detail and commitment to maintaining patient confidentiality at all times.

Join our dedicated team where you can make a difference in patients' experiences while developing your administrative skills in a supportive environment!

Work Location: In person

📌 Front Desk Receptionist (Calgary)
🏢 Max Physiotherapy
📍 Calgary