Job Summary

Reporting to the Food & Beverage leadership team, Front of House Staff are responsible for providing exceptional service to members and guests while supporting the daily operations of the Club’s Food & Beverage areas. Front of House positions may include service in the Lounge, Café, Banquets, Snack Shack, and other Club dining and event areas.The successful candidate will be professional, personable, team-oriented, and committed to creating a positive experience for every member and guest.

Duties and Responsibilities

Member & Guest Service

- Provide friendly, professional, and attentive service to members and guests.
- Ensure member and guest satisfaction by responding to requests in a timely and courteous manner.
- Maintain a welcoming and professional presence while representing The Derrick Golf and Winter Club.

Food & Beverage Service

- Provide food and beverage service in accordance with Club standards and procedures.
- Assist with setting, serving, clearing, and resetting dining and event areas as required.
- Ensure the proper handling, cleaning, and storage of equipment, glassware, china, and silverware.
- Follow established opening, closing, cleaning, and sanitation procedures.
- Maintain a clean, organized, and professional service area throughout the shift.
- Follow all applicable liquor service requirements and Club procedures.

Teamwork & Operations

- Work collaboratively with servers, bartenders, culinary staff, supervisors, managers, and other Club departments.
- Assist team members as required to ensure smooth and efficient service.
- Complete assigned duties and responsibilities in a timely and professional manner.




- Be adaptable and willing to work in various Front of House areas based on operational needs.

Working Environment

- Fast-paced, team-oriented environment with a strong focus on member and guest service.
- Ability to remain professional and organized during busy periods.
- Ability to work flexible hours, including evenings, weekends, holidays, and special events as required.
- Ability to stand and walk for extended periods and perform the physical requirements of the position.

Qualifications

Education & Experience

- Previous experience in food and beverage, hospitality, customer service, or a related environment is considered an asset.
- Previous serving experience is an asset for service focused positions.
- Previous experience in a private club, restaurant, banquet, or hospitality environment is considered an asset.
- ProServe certification is required.

Skills & Knowledge

- Strong verbal and written communication skills.
- Excellent customer service and interpersonal skills.
- Professional, positive, and approachable manner.
- Ability to work effectively as part of a diverse team.
- Ability to multitask and prioritize responsibilities in a quick-paced environment.
- Strong attention to detail and cleanliness.
- Willingness to learn Club procedures, service standards, menus, and beverage offerings.

Why Work with Us?

At The Derrick Golf and Winter Club, we are proud to offer a welcoming and team oriented workplace where employees have opportunities to learn, grow, and be recognized for their contributions.Employees enjoy:
- Competitive wages
- Staff meals
- Training and development opportunities
- Pro Shop discounts
- A diverse and welcoming work culture

Learn more about The Derrick Golf and Winter Club:https://www.derrickclub.com/Our_Club/Testimonials

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📌 Front of House Staff (Edmonton)
🏢 The Derrick Golf & Winter Club
📍 Edmonton