Peel Region seeks a Manager, Service Peel to lead multi-channel service delivery and frontline operations across Customer Contact Centre and Access Peel locations. The role drives service excellence, operational performance, and workforce effectiveness.
You will work with senior leaders and external partners to implement service delivery solutions that meet evolving resident needs. Hybrid work with in office presence is required in Brampton, Ontario.
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📌 Hybrid Service Delivery Manager — Customer Experience Lead (Ontario)
🏢 Socket.dev
📍 Ontario
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