Apply your expertise at Legal Aid Ontario as a Legal Training Quality Assurance Specialist. This role is essential for developing cutting-edge training programs and maintaining quality assurance standards in staff training. Your focus will be on crafting effective training materials and running quality assurance initiatives that enhance service delivery for clients.
Collaborating with management, you will identify training needs and assess program efficacy to drive continuous improvement. You will play a vital role in fostering a culture of excellence within the organization. Key Responsibilities:
Lead current hire training and orientation initiatives
Create and implement training aligned with LAO goals
Analyze and improve training requirements based on assessments
Develop quality assurance standards for training effectiveness
Facilitate monitoring of service quality through training Requirements:
Minimum 2 years in related LAO roles
Dealing with adult learning and program delivery
Solid writing skills for various audiences
Understanding of knowledge management systems
Experience with e-learning technology solutions Your competencies will ensure a robust training framework at Legal Aid Ontario, contributing to enhanced client service.
📌 Legal Training Quality Assurance Specialist Toronto (Canada)
🏢 Legal Aid Ontario
📍 Canada
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