Drive tenant retention as a Lease Renewal Specialist at Broadstreet Properties. You will focus on managing lease expiry communications to enhance tenant relationships and secure renewals. In this role, you will be the primary contact for tenants near lease expiration, ensuring their needs are met through effective outreach and negotiation.
You will utilize your solid customer service and relationship-building skills to achieve renewal targets and enhance resident satisfaction within a supportive team setting. Key Responsibilities:
Manage and outreach tenants with upcoming lease expirations
Facilitate renewal option discussions and feedback
Document tenant interactions and follow through
Monitor renewal chances and maintain sales pipeline
Identify tenant needs to recommend thoughtful solutions Requirements:
Over 2 years in relevant service or leasing experience
Robust organizational and time-management skills
Capable of handling objections in negotiations
Familiarity with CRM tools and Yardi software
Understanding of tenant leasing regulations Bring your negotiation expertise to enhance tenant satisfaction at Broadstreet Properties.