Step into a Full time Customer Service Manager role at Longo's, where your passion for food and commitment to top-tier customer service will inspire your team. Drive excellence in a fast-paced retail setting. As the Customer Service Manager, you will be at the forefront of coordinating operations and mentoring your team.
This leadership position requires a minimum of 2 years in a management role, emphasizing a solid dedication to service quality and team development. You'll implement strategies to enhance operational efficiency while ensuring compliance with safety standards. Key Responsibilities:
Hire, lead, and train Team Members effectively
Address and resolve customer and team challenges
Maintain high standards in merchandising and operations
Uphold company policies regarding health and safety
Adapt to local market conditions and competitor actions Requirements:
At least 2 years of management experience in customer service
Robust computer proficiency and learning agility
Knowledge of Food Safety and Employment Standards
Ability to communicate and coach effectively
Creative flair for designing attractive displays Your leadership will shape the customer experience at Longo's!
📌 Leadership Role In Customer Service Toronto
🏢 Longo
📍 Toronto