Enhance Marsh's IT efficiency as a Senior Analyst in Toronto. Provide crucial support solutions through both onsite and remote channels, ensuring seamless technology operations for multiple locations. In this role within the Information Technology Support Services team, you will leverage your expertise to assist colleagues in Toronto, Kitchener, London, and Mississauga.

You will focus on maintaining a smooth operational setting by addressing technical issues and performing installations and support, even managing after-hours incidents when necessary. Key Responsibilities:
Offer support through in-person, chat, and phone
Assist in setting up and troubleshooting devices
Support audio-visual technology for user needs
Retain accurate records for hardware assets
Participate in training to enhance application knowledge Requirements:
Minimum of 2 years in IT support roles
Robust Windows OS knowledge; macOS is beneficial
Familiarity with business applications and remote tools
Solid problem-solving and communication skills
Experience managing various technical priorities Your contributions will greatly support the technology infrastructure at Marsh, driving effective solutions.

📌 Marsh Senior Analyst It Support Services Toronto (Canada)
🏢 Marsh
📍 Canada