Shape the future of disability management at iA Financial Group as a Disability Claim Director. Lead a high-performance team focused on operational excellence and client satisfaction. Reporting directly to the Disability Management Director, you will be responsible for enhancing client experiences and operational efficiencies in a hybrid setting.

Your leadership will inspire a culture of innovation among specialists while ensuring compliance with national standards and strategic objectives. In this role, you will help identify growth prospects within the services offered. Key Responsibilities:
Guide a team to improve disability claims processes
Foster collaboration with Member Experience and Legal teams




Analyze service outcomes and operational metrics
Equip the team with essential training and development
Participate in meetings and develop processes for service quality Requirements:
Proven disability claims management experience
Bachelor’s degree or over 10 years of equivalent experience
Solid strategic thinking and personnel management skills
Exceptional communication abilities in French and English
Digital mindset with a focus on leveraging technology Lead iA Financial's disability services with your expertise and vision.

📌 Ia Financial Group Disability Claim Director Toronto
🏢 iA Financial Group
📍 Toronto