Step into a vital role at Coast Capital as a Member Services Representative in the Shelbourne Branch. Help members navigate financial solutions while showcasing your customer service skills in this full time office position. This role seeks individuals who are proactive and empathetic, eager to engage with members and understand their banking needs.

You will play a key role in educating members about services, ensuring a thorough and positive experience every time they visit. Team collaboration is essential to foster deep connections with each member. Key Responsibilities:
Welcome members and embody Coast Capital values
Identify prospects during conversations for additional services
Train members on using online banking platforms
Actively prevent and resolve member banking issues
Be vigilant against potential fraudulent activities Requirements:
Excellent English communication and listening skills
Problem-solving mindset to assist members
Curiosity to learn about financial products
Robust integrity and adaptability to diverse situations
Previous experience in customer-facing roles is beneficial Bring your customer service talents to support Coast Capital’s mission in serving its community.

📌 Full Time Member Services Agent Victoria
🏢 Coast Capital
📍 Victoria