Elevate your IT skills with the City of Mississauga as a Co-Op Student in IT Support. This role focuses on front-line support and technical assistance while aiding the community.

The City of Mississauga seeks co-op students from IT programs to provide essential Help Desk services. In this on-site position, you will be involved in managing support calls, assisting in PC imaging, and supporting IT asset management. Robust communication and technical skills are a must for effective client support during this work term.

Key Responsibilities:
• Deliver front-line help desk support at Tech Hub
• Record and track client support calls in Help Desk database
• Manage second-level triaging of complex issues
• Assist with PC imaging and deployments
• Facilitate IT asset management processes

Requirements:
• Enrollment in a recognized post-secondary IT program
• Familiarity with Windows and Microsoft Office suite
• Hardware experience with PCs and mobile devices
• Valuable experience with Microsoft Active Directory
• Ability to lift 40 lbs of equipment

Support the City of Mississauga's tech initiatives while gaining practical experience in a collaborative environment.
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📌 Co-Op Student for IT Support in Mississauga (Ontario)
🏢 City of Mississauga
📍 Ontario