Join the Teleperformance team in Toronto as a Bilingual Customer Support Specialist I, where you will assist dental offices with their needs for home care products. This hybrid position ensures the flexibility of work while delivering essential support.

As a full time specialist, you will act as the main liaison between dental suppliers and offices, focusing on achieving accurate order management and timely responses to inquiries. Your bilingual skills will cater to our diverse clientele, making this an indispensable role in maintaining customer satisfaction. A high school diploma and relevant experience in customer service are required for this role.

Key Responsibilities:
• Develop robust relationships with dental offices
• Oversee order processing and workflows




• Address common product questions and provide advice
• Manage customer payments and billing details
• Maintain comprehensive documentation in CRM systems

Requirements:
• High school diploma or equivalent
• 1-2+ years of customer service experience
• Proficient communication in French and English
• Basic Microsoft Office and CRM understanding
• Strong multitasking abilities across various channels

Utilize your bilingual talents and customer service skills at Teleperformance for impactful outcomes.
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📌 Customer Support Specialist I – Bilingual (Ontario)
🏢 Teleperformance Spain
📍 Ontario