Become a vital Advisory Agent in Member Services at Desjardins, dedicated to fostering client satisfaction and empowerment. This full time, on-site role centers around personalized banking experiences.

As an Advisory Agent, you will engage with clients to understand their needs, offer tailored banking solutions, and promote Desjardins’ extensive products and services. You'll play a crucial role in ensuring seamless transaction experiences and guiding users on using digital tools effectively. Your willingness to support clients through any issues will greatly contribute to business development and a positive service atmosphere.

Key Responsibilities:
• Deliver personalized support to members and clients
• Ensure effective use of financial technology tools




• Promote Desjardins products and address transactions
• Identify business opportunities and referrals
• Manage fraud-related inquiries with diligence

Requirements:
• High school diploma in relevant field
• Minimum of 2 years in customer service roles
• Familiarity with financial cooperative values
• Advanced proficiency in French
• Outstanding communication and customer focus

Deliver knowledgeable service and foster financial empowerment for clients at Desjardins while promoting a positive environment.
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📌 Desjardins Advisory Agent for Member Services (Quebec City)
🏢 Desjardins Group
📍 Quebec City