Join Norsat International Inc. as a Customer Support Specialist, responsible for providing top-tier technical support for satellite communications and microwave technologies. This in office role emphasizes customer interaction and technical documentation. You will assist customers throughout the product lifecycle, ensuring effective communication and quick problem resolution.

This position is perfect for early-career professionals with an education in Electronics or Telecommunications. Work alongside experienced teams to drive quality and customer satisfaction. Key Responsibilities:
Serve as the first point of contact for customer inquiries
Maintain and update product support documentation
Troubleshoot and resolve technical issues efficiently




Track customer requests in the ticketing system
Conduct training for customers and internal staff Requirements:
Diploma or Bachelor’s in a relevant field
At least 1 year of customer support experience
Solid analytical and troubleshooting capabilities
Excellent written and verbal communication skills
Familiar with RF and microwave technologies is a plus Utilize your technical support skills and passion for customer service in this critical role at Norsat International Inc.

📌 Customer Support Specialist At Norsat Richmond
🏢 Norsat International
📍 Richmond