Become a Customer Service Specialist at Specsavers, a hybrid role based in Burnaby. Engage with our retail teams and provide exemplary support to customers across Canada. This position offers an exciting prospect to enhance your customer service skills in a team-oriented environment.

You will manage order issues, respond to inquiries, and support the broader team with data entry and reporting tasks. Your proactive approach will help transform the customer experience every day. Key Responsibilities:
Respond to customer queries via phone and email
Maintain accurate order and customer records
Build strong relationships with team members and customers
Process warranty and store error claims thoroughly
Provide timely updates to the Customer Service Supervisor Requirements:
Experience in call centre operations is preferred
Solid customer-focused attitude with effective communication
Competency in technology and customer management systems
Self-motivated with a quick learning ability
Passion for solving problems and improving services Your customer service dedication will play an essential role in Specsavers’ mission to improve lives through better sight.

📌 Customer Service Specialist Hybrid Role Burnaby
🏢 Specsavers Norge
📍 Burnaby