22 Sep
|
Realign
|
Toronto
Become a valued Reconciliation Support Analyst in Toronto, where your skills in Capital Markets and application support are crucial to our operations. This full time role requires onsite involvement for team collaboration. As a key player in our team, you will provide Level-3 support for IntelliMatch and Xceptor while leading incident management initiatives.
Your expertise in root cause analysis and problem resolution will drive improvements in our reconciliation processes, working alongside Operations, Finance, and Technology teams to ensure smooth business workflows. Key Responsibilities:
Deliver Level-3 support for critical applications
Monitor reconciliation processes and address exceptions
Facilitate major incident discussions and recovery efforts
Perform detailed root cause analysis and ensure SLA adherence
Identify automation prospects for improved efficiency Requirements:
Robust experience in application support and production issues
Proficiency with IntelliMatch and Xceptor platforms
Comprehensive understanding of problem management processes
Exceptional communication skills with client-facing experience
Proven track record in managing capital market reconciliations Utilize your expertise to enhance reconciliation operations within our Toronto team.
📌 Experienced Reconciliation Support Analyst Toronto
🏢 Realign
📍 Toronto