Enhance customer experiences as a Customer Enablement Specialist at Lightspeed. This role focuses on effectively implementing our systems to ensure clients gain immediate value.

As a central figure in the customer onboarding process, you’ll manage project scopes, training sessions, and client interactions. Your strategic insights will guide customers from initial engagement through to successful rollout. You'll coordinate cross-functional teams to ensure all steps are executed flawlessly, keeping clients informed and engaged throughout.

Key Responsibilities:
• Act as primary contact for customers during onboarding phases
• Develop tailored onboarding plans with sales and account management
• Monitor project timelines using internal systems




• Address and escalate blockers to ensure timely completion
• Gather feedback to continuously improve processes

Requirements:
• 3-5 years in customer implementation or related project roles
• Familiarity with the golf industry is a plus
• Proven skills in managing multiple and complex projects
• Experience with software tools like ChurnZero and HubSpot
• Ability to communicate clearly across various stakeholders

Leverage your expertise to pioneer customer engagements that drive success and satisfaction at Lightspeed.
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📌 Lightspeed Customer Enablement Specialist (Manitoba)
🏢 Lightspeed Commerce
📍 Manitoba