Job Overview
Join our dynamic automotive team as a Service Advisor, where your enthusiasm and mechanical knowledge will drive exceptional customer experiences. In this energetic role, you will serve as the vital link between customers and our skilled technicians, ensuring vehicle repairs and maintenance are communicated clearly and efficiently. Your ability to provide outstanding customer service, combined with your automotive expertise, will help customers feel confident and valued every step of the way. This position offers a rewarding prospect to blend sales skills with technical understanding in a fast-paced, growth-oriented environment.

Responsibilities

Greet customers warmly and listen carefully to understand their vehicle concerns and service needs

Explain repair procedures, estimates, and recommended services clearly and transparently

Coordinate with technicians to prioritize repairs and ensure timely completion of services

Upsell additional maintenance or repair services that benefit the customer’s vehicle health while meeting dealership sales goals

Handle cash transactions accurately and process payments efficiently

Maintain detailed records of service orders, customer interactions, and vehicle history





Follow up with customers post-service to ensure satisfaction and foster long-term relationships

Experience

Previous Canadain Tire or dealership experience or automotive service background is highly preferred

Robust mechanical knowledge gained through mechanic experience or technical training

Proven customer service skills with the ability to communicate complex information clearly

Experience in sales or upselling automotive services effectively

Familiarity with automotive repair processes and parts inventory management

Ability to handle cash transactions accurately and responsibly

Enthusiastic team player with a proactive attitude towards learning and growth

Join us to be part of a vibrant team dedicated to delivering top-tier automotive care while building meaningful relationships with our customers. Your energy, expertise, and passion for cars will make a real difference every day!

Pay: $41,600.00-$52,000.00 per year

Perks:

Dental care

Disability insurance

Employee assistance program

Life insurance

Store discount

Vision care

Experience:

Service Advisor: 1 year (preferred)

Language:

fluent English (preferred)

Work Location: In person
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📌 Automotive Service Advisor (Ontario)
🏢 Canadian Tire Corporation
📍 Ontario