For more than 70 years, we've been making a difference, in every degree.

At Master, our people are the driving force behind our success. As Canada's largest HVAC-R distributor and one of North America's industry leaders, we're proud to bring together more than 2,000 employees across nearly 100 locations in Canada and the United States.

Every day, our teams help deliver innovative solutions that improve comfort, energy efficiency, and building performance. Through collaboration, expertise, and a commitment to doing what's right, we create lasting value for our customers, partners, and communities.

Guided by our purpose — Improving people's lives, in every degree — we empower our employees to grow, make a meaningful impact, and build rewarding careers in an environment where people, teamwork, and continuous improvement come first.

Join a High-Performing Team Driving Financial Precision and Customer Trust
Are you someone who blends rigour with heart, agility with precision, and customer focus with accountability? At Master, we’re not just hiring a Senior Credit & Collection Agent — we’re inviting a trusted financial partner to join a dynamic team where your judgment, integrity, and communication make a daily difference.

As part of a collaborative, high-performing team, you’ll help safeguard the financial health of one of Canada’s most respected HVAC-R distributors — all while supporting our mission of excellence and service.

What You Will Accomplish With Us
Strategic Agility
Collaborate with your supervisor to assess margin increase requests
Approve credit-limit exceptions using sound analysis and business judgment

Operational Excellence




Manage and collect receivables for your assigned territory
Release orders for inventory-ready items
Reconcile customer accounts accurately and in a timely manner

Autonomy & Impact
Generate and interpret credit reports to guide business decisions
Resolve escalated or sensitive collection cases independently, as financial analyst

Human-Centered Communication
Act as a respectful and trusted liaison between internal sales teams and customers
Manage communications with professionalism and empathy

What You Bring To Our Team
College degree in business, accounting, or office admin or equivalent experience
5-8 years of experience in a similar credit or collections role, in a commercial environment, or as a Financial analyst
Experience with accounting/ERP software is a strong asset
A detail-oriented mindset, a steady hand, and a tactful voice

Compensation Information
Base Salary Range: $70,000 – $80,000 annually
Supplemental Pay Types: Annual bonus

The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations.

Competitive Advantages: In addition to a rewarding career within our team, we offer
Medical and dental coverage from day one, along with short and long-term disability protection
Contribution to a collective registered retirement savings plan upon starting your role.
Wellness spending account
An employee assistance program including psychological, financial, and legal support.
Access to telemedicine from the beginning of your employment.
Reimbursement of professional association membership fees.
Early vacation program.
Work–life balance supported through a hybrid work policy.

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📌 Senior Credit and Collection Agent (Alberta)
🏢 Master
📍 Alberta