Join RONA as a Customer Support Associate to enhance customer experiences. Leverage your selling skills and product knowledge to assist DIYers and contractors.
At RONA, we're looking for motivated individuals to elevate our customer service team. In this position, you’ll assist customers with product inquiries, prepare special orders, and monitor store inventory. Your attention to detail and service-first attitude will contribute significantly to customer satisfaction.
Key Responsibilities:
• Assist customers with inquiries in-store and by phone
• Manage special orders and establish pricing
• Maintain store organization and merchandise levels
• Monitor stock and perform inventory counts regularly
• Engage in training sessions to boost product knowledge
Requirements:
• Customer service experience is essential
• Robust interpersonal communication skills
• Ability to lift and carry medium to heavy products
• Dedication to providing excellent service
• Willing to participate in continuous training
Support RONA in delivering exceptional customer service and shaping a flourishing community.
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📌 Customer Support Associate RONA (Ontario)
🏢 Rona
📍 Ontario