Enhance guest experiences as a Spa Reception Agent at Fairmont Banff Springs. Your role will center on welcoming guests and providing them exceptional service during their spa visit.

As a Spa Reception Agent, you will greet every guest with warmth and professionalism at The Fairmont Spa. Your responsibilities include assisting in treatment selections, managing appointment bookings, and ensuring all guest needs are met efficiently. You will be key in overseeing the reception area while maintaining a serene atmosphere for our clients.

Key Responsibilities:
• Offer personalized greetings and spa treatment insights
• Schedule treatments and respond promptly to inquiries
• Supervise the reception area and ensure security
• Process payments and keep records updated
• Adapt to changing responsibilities in a fast-paced environment

Requirements:
• Minimum of 1 year in a spa or similar role
• Diploma or Degree in hospitality is a plus
• Skilled in Microsoft Office Suite
• Solid verbal and written communication skills
• Legally eligible to work in Canada

Bring a high standard of customer service and passion for wellness to The Fairmont Spa in Banff!
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📌 Spa Reception Agent at The Fairmont Spa (Alberta)
🏢 AccorHotel
📍 Alberta