Description
This is a rare opportunity to join and make a meaningful impact in ELEMIS' highest-performing UK & Ireland location at Kildare Village. As part of our flagship store team, you'll play a key role in driving success through our busiest trading period, Join us during our peak Christmas trading season and become part of a high-performing team in our number one flagship store, helping to deliver an exceptional customer experience, drive strong commercial results, and make a real contribution to one of the most exciting periods of the retail calendar.

At ELEMIS, our people are at the heart of everything we do. Founded in 1989, we are a global British luxury skincare brand and proud B Corp, combining cutting-edge science with naturally derived ingredients to deliver exceptional skincare products and spa experiences worldwide. Our award-winning products and treatments blend nature's finest botanicals with advanced scientific innovation, delivering high-touch luxury experiences that are thoughtfully tailored to each individual. We welcome applicants of all genders, backgrounds, and experiences, and are committed to creating an inclusive environment where everyone can thrive.

Department: Retail

Employment Type: Fixed Term - Full Time

Location: Kildare Village

Compensation: €15.75 - €16.77 / hour

What You Will Do
Deliver Exceptional Client Experiences

Create personalised, engaging client interactions that drive conversion and retail performance

Confidently approach and engage clients, using effective questioning and active listening to understand their needs

Provide tailored product recommendations that support individual skincare goals

Ensure every client experience is professional, welcoming, and results-focused

Drive sales and commercial performance

Maximise every interaction to increase sales, average transaction value,



and overall counter results

Take ownership of achieving and exceeding personal KPIs

Build, manage, and grow a loyal client base through consistent engagement and follow-up

Encourage repeat purchases and long-term skincare routines to strengthen client retention

Use consultation expertise and technology

Carry out in-depth skincare consultations, including HD skin scans

Assess skin concerns and recommend tailored skincare routines

Use insights to build trust and support confident purchasing decisions

Follow up with clients to review results and maintain engagement

Champion product knowledge and brand standards

Maintain strong knowledge of ELEMIS products, ingredients, and routines

Stay up to date with new launches, innovations, and trends

Represent the brand with professionalism, credibility, and enthusiasm

Ensure the counter reflects a consistently premium retail environment

Build relationships and brand advocacy

Who You Are

Passionate about skincare, retail, and delivering outstanding client experiences

Experienced in luxury retail, sales, or beauty environments

Confident in a consultative selling approach and making personalised recommendations

Proven track record of achieving targets in a KPI-driven environment

Skilled at building strong client relationships and encouraging repeat business

A clear communicator who can engage and build trust with a wide range of clients

Comfortable using (or open to learning)



skincare technology

Motivated to deliver results while contributing to a collaborative team environment

A positive and inclusive team player who values diversity and different perspectives

What We Offer

Generous staff discount on ELEMIS products and spa treatments, plus L’OCCITANE Group brands

Enhanced parental leave policies

Income Protection and Life Assurance

27 days holiday plus your birthday off

Company pension scheme

Employee Assistance Programme

Cycle to Work Scheme, Season Ticket Loan, and service awards

Structured leadership and product training programmes

Ongoing development and career progression opportunities

A supportive, inclusive environment where you can thrive

The opportunity to make a visible commercial impact

Our People Commitments
Justice, Equity, Diversity and Inclusion are central to our People Strategy. We are committed to building a fair, inclusive and respectful workplace where everyone feels they belong and can thrive.

We embed this commitment through inclusive hiring and progression practices, clear policies that promote equity and zero tolerance for discrimination and regular review of our people data to identify and address gaps in representation and experience. We invest in inclusive leadership, equipping our managers with the skills and accountability to foster psychologically secure, respectful and high-performing teams.

We provide channels for open dialogue, including confidential Speak Up mechanisms, to ensure concerns can be raised safely and addressed appropriately. Through ongoing learning, inclusive behaviours and shared accountability across all levels of the organisation, we empower our people to be themselves, innovate and fulfil their potential. Together, we belong.

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📌 Retail Sales Consultant (Alberta)
🏢 Elemis
📍 Alberta