Onboarding & Customer Success Lead (British Columbia)

22 Sep

Diligent

British Columbia

22 Sep

Diligent

British Columbia

3rdRisk, a Diligent brand, seeks a Customer Success Manager I in Vancouver to onboard current customers, guide configuration, and drive value from the platform. You’ll own relationships from kickoff through regular check-ins and QBRs, serving North American clients as part of a growing CS team across Vancouver and Amsterdam.
You’ll help shape the CS function, build repeatable playbooks, templates, and processes, and work closely with product, support, and engineering to resolve complex issues.

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📌 Onboarding & Customer Success Lead (British Columbia)
🏢 Diligent
📍 British Columbia

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