Tim Hortons in Monkland, Ontario is looking for a dependable and motivated Food Service Supervisor to join their team. This is a permanent, full-time role in a fast-paced coffee shop setting where your leadership will make a real difference to daily operations and customer satisfaction.

As a Food Service Supervisor , you'll be responsible for keeping things running smoothly — from supervising staff and managing prep schedules to ensuring every item that goes out meets Tim Hortons' quality control standards . If you enjoy leading a team and thrive under pressure, this role offers steady hours and a hands‑on leadership opportunity.

About the Role: Food Service Supervisor
In this position, you'll oversee a team of 5 to 10 people across a variety of shifts — including early mornings, evenings, nights, and weekends . Your day‑to‑day focus will be on coordinating food preparation and portioning activities, setting and maintaining work schedules, and making sure the team operates safely and efficiently at all times.

You'll also be expected to handle inventory tracking , submit operational reports, address customer concerns professionally, and train new and existing staff on proper food safety, sanitation, and job procedures . This role demands physical stamina — expect a combination of standing, walking, bending, and working through tight deadlines in a fast‑paced environment .

Perks and Salary
This position offers a wage of $18.75 to $18.95 per hour (to be negotiated), with scheduled hours of 30 to 40 hours per week . The role is permanent and full‑time, providing consistent employment with a well‑known Canadian brand.

Responsibilities
As a Food Service Supervisor at Tim Hortons, you'll be at the centre of daily restaurant operations. Your responsibilities span team leadership,



food quality assurance, scheduling, and customer service — all working together to keep the location running at its best.

Establish methods to meet daily and weekly work schedules efficiently

Supervise and co-ordinate activities of staff who prepare and portion food

Train staff in job duties, sanitation requirements, and safety procedures

Estimate ingredients and supplies required for meal preparation

Ensure food and service meet Tim Hortons' quality control standards

Address customer complaints or concerns in a professional and timely manner

Maintain records of stock, repairs, sales, and wastage

Prepare and submit operational reports as required

Supervise and check the assembly of trays to maintain consistency

Establish work schedules for a team of 5 to 10 people

Requirements / Skills
The ideal candidate is a dependable, client‑focused leader with experience in a food service or coffee shop setting. Tim Hortons values individuals who communicate well, can adapt to shifting priorities, and take pride in running an efficient, welcoming operation.

Education: Secondary (high) school graduation certificate required

Experience: 1 year to less than 2 years in a food service environment

Client focus — genuine commitment to delivering quality service

Excellent oral communication and interpersonal skills

Flexibility and dependability across a variety of shifts, including nights and weekends

Physical capability — able to stand for extended periods, bend, crouch, and work in a fast‑paced setting

Ability to work in a food service establishment or coffee shop environment with tight deadlines

Secondary (high) school graduation certificate. 1 year to less than 2 years of experience in a food service establishment or coffee shop.

#J-18808-Ljbffr

📌 Food Service Supervisor (Ontario)
🏢 Tim Hortons
📍 Ontario